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GitHub DevOps Engineer

About Us:
We are technologists, analysts, and designers solving challenges, together.

At InfoMagnus, we believe in balance and provide our people complete autonomy to do their best work, while creating an environment that awards personal and professional success.

Our daily work is not just a means to an end, it’s an extension… the beginning of a reward that continues to deliver results on current and future projects.

Our people enjoy creating solutions to complex problems.

We believe in creating connections that last, while generating gratitude that reciprocates to the clients we work with. InfoMagnus is an equal opportunity employer.

Job Summary

InfoMagnus helps companies succeed by enabling them to build better software, together. We’re looking for a DevOps Engineers to help our GitHub solve some of our most challenging customer issues. The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities and underlying technologies.

This role is highly collaborative with InfoMagnus Sales, GitHub’s Product & Engineering teams as well as our consulting services on scoping and delivering engagements that have a high degree of strategic customer-facing impact. In addition, being able to articulate and prescribe solutions to customers is a key ability to be successful. This person will solve challenges with many different technologies and work closely with our customers, as well as InfoMagnus’ internal departments.

The person in this role will work with the team of highly motivated and experiences engineers, project managers and sales representatives to deliver world-class DevOps solutions using GitHub products. This role will have access to the exclusive partner-only tools, training and certifications materials and will take advantage of close connections between GitHub and InfoMagnus.

Responsibilities and Duties

Providing solutions to customer challenges by listening, understanding, and delivering solutions to deliver our customer requirements.  You will work with teams across sales to ensure our solutions are meeting/exceeding our customer’s expectations. You will work closely with your fellow team members, as well as teams across Sales to learn about additional services where we can add value to our customers
Dive deep into the tech stack to solve high scalability, stability, and automation challenges for our customers
Engage and Share knowledge with our technical communities, our customers, and our online communities
Demonstrate leadership by connecting our sales organization to the needs for understanding why customers make technical decisions in how to implement the GitHub platform
Drive technical clarity for InfoMagnus and customers regarding an array of technologies. You will need to understand GitHub’s tools and platform well enough to weigh critical technical solutions to help our teams make informed decisions
Demonstrate leadership by fostering technical council for leaders across InfoMagnus to innovate on solutions and offerings which will allow us to be different in the GitHub partner ecosystem
Track and share progress for impact the team is making toward customer satisfaction and solution improvement, as well as keeping expectations honest and clear

Qualifications and Skills

At least 7-10 year’s experience practicing software development and DevOps methodology
At least 7-10 years in customer-facing roles
In-depth knowledge of the Git version control system and team collaboration using Git branches and pull requests
Familiarity with GitHub platform-level critical services and usage patterns that introduce heavy workflow operations, associated with scaling production and the architecture of the platform: Examples include (but are not limited to): knowledge of the effects of high push rates on mono repositories, ability to study and resolve customer-blocking problems with underlying application services, and ability to introduce proposed changes to the rails app that adapt to business-critical product features
Great problem-solving skills around technical, product, and business questions
Excellent verbal and written communication skills
Collaborative and team oriented
Able to coordinate with teams across locations and time zones

Preferred Qualifications

Experience with GitHub Enterprise (Cloud and/or Server) to deliver software
Strong skills in Shell scripting, Ruby and/or JavaScript/Typescript for scripting, development, and automation
Experience in working within a vendor organization
Familiarity with legacy version control systems, such as SVN, TFS, ClearCase, Gerrit, and others, and the ability to articulate the GitHub platform as compared to these solutions
Familiarity with legacy CI/CD solutions, such as Jenkins, Travis, CircleCI, GitLab, and others, and the ability to articulate GitHub Actions as compared to these solutions
Familiarity with legacy development security solutions, such as Snyk, Fortify, Veracode, and others, and the ability to articulate GitHub Advanced Security as compared to these solutions
Comfort working with a high degree of discovery and autonomy, yet highly communicative toward our tracking and reporting objectives
Jenkins installation and configuration including creation and maintenance of jobs

We will provide you with a great benefit package:

Medical, Dental, Vision, Life, HSA, FSA, 401K, Vacation, Sick, Holiday

ready to join our team of technologist, analysts and designers? fill out the form below.

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