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GuestSense™ AI

Transform Player Data into Revenue Intelligence: A Generative AI Solution Built for Gaming and Hospitality.

Casinos don’t suffer from a lack of data.

They struggle with turning that data into timely, revenue-driving decisions and action.

InfoMagnus delivers industry-focused Generative AI and Behavioral AI solutions engineered specifically for Gaming & Hospitality, built to move beyond dashboards into intelligent, action-oriented systems.

At the center is GuestSense™ our Behavioral Intelligence Platform designed to help casino executives, marketing leaders, and technology teams unlock actionable player insight in seconds.
Meet GuestSense™ The AI Copilot for Player Strategy & Revenue Optimization.

GuestSense™ enables leaders to ask natural language questions.

“Which mid-tier players are showing churn signals?”
“Which segments are underperforming against reinvestment?”
“Where are we seeing declining visit frequency?”
And receive governed, explainable answers powered by real enterprise data.

GuestSense™ is not a generic chatbot layered on top of reports. It is a purpose-built Behavioral AI platform trained on gaming data structures and operational realities.

We build systems that operate inside your environment, not isolated proof of concepts.

Blue-toned promotional image showing a woman in a casino setting with overlaid financial performance metrics and lifetime gaming value statistics.

The Technology Backbone.

GuestSense™ is built on a modern, enterprise-grade architecture:
Unified Player Intelligence
Cross-system identity resolution (gaming, hotel, F&B, spa)
Golden Record logic and entity matching
Known vs. unknown guest handling
Behavioral Analytics Engine
Player activity modeling
Visit frequency and spend pattern analysis
Offer lifecycle and prize conversion intelligence
Churn risk indicators and propensity modeling
Secure Generative AI Layer
Retrieval-Augmented Generation (RAG)
Controlled LLM deployment with governance
Role-based conversational access
Explainable and flexible outputs and auditability
Enterprise security and compliance alignment

We combine deep Data Engineering, AI architecture, and industry IP accelerators to help properties move from pilot experiments to measurable revenue impact. Our approach integrates:

AI Ideation Workshops
Accelerator-driven deployment
Enterprise blueprint & architecture design
Full implementation and managed AI services
Ready to Elevate Your Player Intelligence Strategy?
Explore how Behavioral AI can enhance reinvestment efficiency, improve host effectiveness, and enable faster executive decision-making.
You're all set! An InfoMagnus representative will follow-up with more details regarding your interest in GuestSense™ AI  solutions.
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